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LIBRARY CORNER

Posted on: April 30, 2020

MOBILEPRINT SERVICE UPDATE | 04/30/20 |

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UPDATED INFORMATION FOR MOBILEPRINT SERVICE CUSTOMER


If you are a MobilePrint Service Customer who is experiencing broken web links when printing via a website, here’s the solution.

A security update implemented by HP PrinterOn on April 1st will cause a failure to launch on the printspot web page linked from your website. PrinterOn did not anticipate the changes to affect customers, however, the system no longer accepts unsecure links.

You will need to update your url as follows:

Change http:// TO https://

EXAMPLE:

Current url: http://www.printeron.net/system/printspot/interface/select_file.jap?url=

New url: https://www.printeron.net/system/printspot/interface/select_file.jap?url=

We sincerely apologize for any inconvenience this may have caused. Please make your updates to your website as soon as possible. If you have any further questions please contact Support via the Customer Center or by calling the support number at 888-409-0888 or +1 678-382-6600.

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